Dammam, Eastern Province, Saudi Arabiainfo@umbrellatentshades.com
Information for facilities and procurement teams

Shade Structure Questions, Answered Clearly

Straight answers about quotations, shade materials, site work, installation and repairs. If your requirement is project-specific, send the details and we will respond within 24 hours.

Request a Quotation
01

Quotations and project scope

What information do you need to prepare a quotation?

Send the project city, shade type, approximate dimensions or parking-bay count, preferred material if known, target date and any available drawings or photographs. Clear information helps us identify what still needs confirmation.

How quickly will you respond to an inquiry?

We respond to website and email inquiries within 24 hours. The time needed for a site visit, detailed quotation or revised offer depends on the project and is confirmed after review.

Does submitting an inquiry confirm an order?

No. An inquiry starts the review only. The project becomes confirmed through the accepted quotation, purchase order or signed agreement that states the scope, price and applicable terms.

Can you quote from drawings without a site visit?

In some cases, drawings, specifications and clear photographs are enough for an initial review. A site visit is arranged when measurements, access, existing conditions or support positions need confirmation.

What affects the price of a shade structure?

The covered area, span, design, fabric or roofing, steel finish, foundations, site access, project location and working restrictions all affect the price. This is why we do not publish one standard rate for every site.

02

Shade designs and materials

Which car parking shade designs are available?

Available parking designs include single and double cantilever, pyramid, arch, cone and sail or tensile arrangements. The suitable option depends on the parking rows, vehicle movement, boundaries and available column positions.

Which fabric options do you offer?

We offer HDPE, PVC-coated polyester, PTFE and PVDF-coated fabric. Selection is project-specific and should follow the intended use, required coverage and project specification.

Do you provide polycarbonate or metal roofing?

Yes. Polycarbonate, metal sheets and sandwich panels are available for suitable applications. The support arrangement, drainage and connection details must suit the selected rigid roofing system.

Which steel finishes are available?

Steel finishes include painted, powder-coated and hot-dip galvanized options. For coastal or specified work, APCS 6 or an accepted equivalent marine-grade coating can be reviewed against the project requirement.

Can the colour and appearance be selected?

Colour and finish options depend on the chosen fabric, roofing and coating system. Tell us the required colour or consultant specification so availability can be confirmed in the quotation.

Do all shade types use the same material?

No. A parking canopy, pool shade and covered walkway can have different performance, drainage, appearance and access requirements. We recommend materials after understanding the application.

03

Site work and installation

Are design, supply, fabrication and installation included?

Yes. We provide design, engineering, supply, fabrication and installation. The exact deliverables and exclusions are listed in the project quotation.

Are foundations and excavation included?

This is agreed per project. Foundations and excavation may be included in our scope or completed by the client’s civil contractor. The written quotation confirms the responsibility.

How long does installation take?

Installation time varies with project size, design, materials, access, approvals and site conditions. The programme is confirmed only after the project has been reviewed.

Can installation be planned around an operating facility?

Yes, subject to site conditions. Tell us which areas must remain open, the permitted working hours and any access or permit restrictions so the work sequence can be reviewed.

What should we prepare before a site visit?

Provide the site contact, exact location, access instructions, available drawings and the areas to be covered. Identify underground services, restricted zones and any civil contractor involved in the work.

Do you work on coastal and industrial sites?

Yes. We serve coastal, commercial and industrial locations. Coating, access, permit and client-specification requirements must be shared during the inquiry so they can be included in the review.

04

Repairs and fabric replacement

Can you replace fabric on an existing structure?

Yes. Send photographs of the existing covering, frame, connections and damaged areas. The structure must be reviewed before the replacement fabric and installation scope are confirmed.

Do you repair shade structures installed by another contractor?

We can review suitable existing structures regardless of the original installer. Acceptance depends on the condition, available information, access and the repair work required.

05

Products and service coverage

Which types of shade structures do you supply?

We supply car parking shades, tensile structures, pool shades, playground shades, school shades and walkway shades, plus fabric replacement and repairs for suitable existing structures.

Do you serve projects outside Dammam?

Yes. Dammam is our only office, and we serve projects across Saudi Arabia, including Riyadh, Khobar, Dhahran, Jubail, Jeddah, Makkah, Madinah, Taif, Jazan, Najran and Abha.

Do you have branches in Riyadh or Jeddah?

No. Our office is in Dammam. Work in other cities is managed from Dammam, with site visits and project timing confirmed according to location and scope.

Can one project include more than one shade type?

Yes. Select “Multiple shade types” in the quotation form and explain the different areas, such as parking, walkways, school courtyards or pool decks.

How can we send drawings or project photographs?

Submit the website form first, then send the files by email to info@umbrellatentshades.com with the project name and city in the subject line.

Tell us what needs covering

A clear scope starts with your site.

Send the dimensions you have, the project city and your target date. If the material or design is undecided, we can review the options with you.

Site-visit, quotation and installation timing are confirmed after project review.

Your project starts here

Request a shade quotation

Send your project city, shade type and approximate dimensions. We respond within 24 hours.

We will use these details to review and respond to your inquiry. Inquiry privacy