1. About these terms
By using this website, you agree to use it lawfully and in accordance with these terms. If you do not agree, please stop using the website.
These website terms apply to website access and inquiries. They do not replace a project quotation, purchase order, subcontract, scope of work or other written agreement.
2. Website information
We provide information about car parking shades, tensile structures, pool shades, playground shades, school shades, walkway shades, materials and related services. Website content is general information and may be updated without notice.
Images, descriptions and examples do not create a promise that every project will use the same design, dimensions, material, finish or installation method. Each project is reviewed separately.
3. Quotation inquiries
Submitting the website form or sending an email is a request for review. It does not create a contract, confirm acceptance of work or reserve an installation date.
Please provide accurate project information. Dimensions, quantities, site conditions, drawings, specifications, access requirements and civil-work responsibilities may need confirmation before a quotation can be issued.
4. Project quotations and contracts
Prices, scope, payment terms, validity periods, exclusions, materials, warranties and delivery dates are confirmed only in the written quotation or project agreement issued for that work.
If these website terms conflict with an accepted quotation, purchase order or signed project agreement, the project-specific written terms will apply to that project.
5. Materials, design and site conditions
Material and finish selection is project-specific. Available options include HDPE, PVC-coated polyester, PTFE and PVDF-coated fabrics; polycarbonate, metal sheets and sandwich panels; and painted, powder-coated or hot-dip galvanized steel finishes.
Site access, existing services, obstructions, ground conditions, client specifications and work restrictions can affect the final scope. Foundations and excavation may be included by us or handled by the client’s civil contractor, as stated in the quotation.
6. Timing and site visits
We aim to respond to inquiries within 24 hours. Site-visit, quotation, fabrication and installation timing varies by project and is confirmed after reviewing the requirements.
No website statement should be treated as a guaranteed project programme unless that programme is included in an accepted written agreement.
7. Project-specific terms
Any warranty, coverage, exclusions and conditions apply only when stated in the written project quotation or agreement.
8. Repairs and existing structures
Requests for fabric replacement or repairs are subject to review of the existing structure and available information. Photographs may help an initial assessment, but the repair scope is not confirmed until the relevant conditions have been reviewed.
9. Information and files you send
You confirm that you are authorized to send any drawings, specifications, photographs or project information provided through the website or by email. We may use that information only as reasonably required to review and respond to the inquiry or perform agreed work.
Do not send passwords, banking details, identity documents or unrelated confidential information through the quotation form.
10. Intellectual property
The website design, original written content, branding and graphics belong to Umbrella Tent & Shades or are used with permission. They may not be copied, republished or used commercially without written permission.
11. Acceptable website use
You must not misuse the website, attempt unauthorized access, introduce harmful code, interfere with its operation, submit false inquiries or use the forms for spam or unlawful activity.
12. Third-party services and links
The website may use or link to third-party services such as hosting, analytics, maps or email delivery. We do not control third-party websites and are not responsible for their separate content or terms.
13. Website availability and liability
We take reasonable steps to maintain accurate content and website availability, but we do not guarantee uninterrupted access or that every page will always be error-free. To the extent permitted by applicable law, Umbrella Tent & Shades is not responsible for indirect loss arising solely from use of, or inability to access, this website.
Nothing in these terms limits responsibility that cannot lawfully be excluded or limited.
14. Privacy
Information submitted through the quotation form is handled as described in our Inquiry Privacy page.
15. Changes to these terms
We may update these terms when the website, business processes or applicable requirements change. The latest version and update date will be published on this page.
16. Governing law
These website terms are governed by the applicable laws and regulations of the Kingdom of Saudi Arabia. Any project-specific dispute process will be governed by the accepted quotation or signed agreement for that project.
17. Contact
Questions about these terms can be sent to info@umbrellatentshades.com. For a quick response, message us on WhatsApp.
Umbrella Tent & Shades
Dammam, Eastern Province, Saudi Arabia